Privacy Policy

At DafenArts, accessible from dafenarts.com, one of our main priorities is the privacy of our esteemed art collectors. This Privacy Policy document outlines the types of information we collect and record, and how we protect your data during your journey with our studio.

1. Information We Collect

To provide you with museum-quality art and a personalized experience, we collect information in the following ways:

• Personal Information: When you make a purchase or register, we collect your name, shipping/billing address, email address, and phone number to facilitate international delivery via FedEx, DHL, or UPS.
• Log Files: Like many professional websites, we use log files. These files record visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, and referring/exit pages.

2. How We Use Your Information

We use the collected information to operate our studio effectively, including:

• Processing your art transactions and providing high-definition “Pre-Shipment” photo approvals.
• Managing professional shipping logistics and customs documentation.
• Communicating with you for order updates, customer service, or VIP gallery newsletters.
• Detecting and preventing fraudulent transactions to ensure a secure art acquisition environment.

3. Cookies and Web Beacons

DafenArts uses ‘cookies’ to store information including visitors’ preferences and the pages on the website that the visitor accessed. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Third-Party Liability Shield (Payment & Shipping)

For your absolute security, we do NOT store sensitive financial data:

• Secure Payments: All transactions are processed via PayPal or Stripe. These gateways follow PCI-DSS standards managed by the PCI Security Standards Council.
• Global Logistics: Your shipping details are shared only with FedEx, DHL, and UPS. These parties are strictly prohibited from using your info for any purpose other than delivery.

5. Data Protection Rights (GDPR & CCPA)

We want to make sure you are fully aware of all of your data protection rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• CCPA Rights: For our California residents, we do not sell your personal data to any third party.

6. Protection of Minors

Protecting the privacy of children is important to us. DafenArts does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately.